FAQs

General Information

What is Neosites?
How to activate the account
How to build a site with Neosites
Can I change the design of the site?
How to publish the website
Begin creating the site
What are the pages and content I can have in my site?
How many pages can I create?
Can I edit everything?
Can I change the email address I used to register?
How to check site statistics
Adding a page to the site
What is the File Library?

Domain names

Can I have my own domain with Neosites?
Custom domain name for the site
Getting a domain name for a Premium Plan
Can I use my site with a pre-existing domain?
Transferring a pre-existing domain name
Will I loose any uploaded information if I hire a Premium Plan?

E-mail accounts

Can I have a custom @mydomain.com e-mail account?
How to create an e-mail account
What do I need to create an e-mail account?
Receiving and sending e-mails with the Webmail

Premium Plans

How to hire a Premium Plan?
Can I upgrade my Free account to a Premium Plan?
Can I upgrade my Premium Plan?
Is there a minimum contractual period for a Premium Plan?
Characteristics of the Free account.
What happens when I exceed the storage space of the free account?
What happens if I discontinue payments?
Do I need to hire a Premium Plan to use the site with a custom domain name?

Payment methods

What payment method can I choose?
How to make payments every month

Integrating with Google

How to show the site on Google
Will the site show in the first place on web searches?
Why isn't the site indexed to Google?

E-commerce

Can I have an online store?
Setting up an online store