FAQs

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General Information

What is Neosites?
How do I activate my account?
How can I create a site with Neosites?
Can I change my site's design?
How do I publish my website?
How do I start building my site?
What type of pages can I have on my site?
How many pages can I create?
Can I edit my entire site?
Can I change the e-mail address I used to register with?
How do I check my site's statistics?
How do I add pages to my site?
What is the File Library?

Domain names

Can I have my own domain with Neosites?
How do I create my site using my own domain?
Once I purchase a Premium plan, how do I get my own domain?
Can I use my site with a pre-existing domain?
How do I transfer my pre-existing domain?
Will I loose any uploaded information if I purchase a Premium Plan?

E-mail accounts

Can I have e-mail accounts with my custom domain?
How do I create an e-mail account?
What are the requirements to create e-mail accounts?
How do I receive and send e-mails with Webmail?

Premium Plans

How can I purchase a Premium Plan?
Can I upgrade my Free account to a Premium Plan?
Can I upgrade my Premium Plan?
Is there a minimum contractual period for a Premium Plan?
What is included with the free plan?
What happens when I exceed the storage space of the free account?
What happens if I discontinue payments?
Do I need to purchase a Premium Plan to use the site with a custom domain name?

Payment methods

What payment methods can I choose?
How do I make monthly payments?

Integrating with Google

How can I make my site appear on Google and other search engines?
Will my site appear on the first page of search engine results?
Why isn't my site appearing on Google searches?

E-commerce

Can I open an online store?
How can I set up an online store?